The following information provides guidelines on how Youth Manage will work to
protect your privacy. We reserve the right to update this policy from time to time
Protection of Personal Information
Each user has a username and password. No user will have access to any other
user's password for any reason. Youth Manage will not reveal a password in any
e-mail correspondence with any individual. If a password is forgotten, it may be
changed by an appropriate administrator, but it may not be read or
Each user within a unit has different permissions based on roles given to
that user. These roles impact what personal information each user can see.
Files uploaded to Youth Manage are also protected and permissions to access and download such content can
be controlled by the unit administrator. Files include photographs, videos, text files, documents, and other such
Note that various information you enter into the Youth Manage system will be
available to appropriately permitted leaders of your unit, based on the
specified permissions given to them. It is up to your unit
leadership to establish rules on who has access to what personal information
within the unit.
Further note that unit administrators can make some content in Youth Manage available
to the general public so that anyone on the internet may view such content. Content that may fall into this
category includes calendar of events and files such as photographs, videos, text files, documents, etc.
It is the responsibility of the unit administrator to make sure that such information can reasonably be made public before they make it publicly accessible.
Youth Manage assumes no liability for making such information marked as public available to the public.
Specific care should be taken when making information that provides identifiable information about children available
for public consumption on the internet. Such information includes rosters, photographs of events which include children,
and other such information. It is recommended that each unit establish a policy about whether such information can
be collected and shared, and to who and how, on the internet.
When an authorized individual requests support from Youth Manage that requires us to
update, reveal, or make accessible personal information to any individual, that individual must verify their
identity and authority to access such information before we will proceed. We realize that this can occasionally
person contacting us will be considered authorized if they provide any of the following:
Under this policy, e-mail containing restricted information requested by an individual
may be sent to an authorized e-mail address as defined above, prior to the requestor themselves
being authorized. The simple ability of an individual to access the e-mail itself sent to the
authorized e-mail account is considered sufficient individual authorization.
- A valid username/password pair that has unit administrator
permission for the unit of interest. Note that this will require the user to login
to their account and access Youth Manage, as we do not have access to any user's
password to verify.
- Acknowledged receipt of an e-mail sent to the address
of record for the "Account E-Mail" or the e-mail address configured for
a user who has unit administrator permission for this unit. An e-mail address
that meets this condition is called an authorized e-mail address.
- Other mechanism as determined by Youth Manage to provide appropriate authorization.
This policy also applies to each level of authorization allowed by Youth Manage.
Access to information/capabilities of an individual contacting us will be consistent with the roles (permissions)
assigned to the user that they authenticate against.
For example, an individual that authenticates themselves by an e-mail address for a user with "Den 4 Administrator"
permission will be given access to information about members within Den 4.
Youth Manage Usage of Personal Information
Youth Manage will not give, sell, or rent your name, e-mail address, mail
address, or any other personally identifiable data about you or any member of
your unit for any reason without your permission, the permission of the site administrator, or your unit leadership.
Aggregate system information may be used in
non-personally identifiable ways for various purposes.
Youth Manage is not responsible for how other members of your unit use
personal information that they have access to via Youth Manage, nor is it responsible for personal information about you
provided by other members of your unit or other 3rd parties. Youth Manage is not responsible for security decisions
or policies established by your unit administrator or other unit leadership that impact the dissemination
of information by Youth Manage or 3rd parties.
There are other ways that personal information may be communicated to other
individuals within your unit. For example, when you send an e-mail to an
individual from within Youth Manage, your e-mail address will likely appear in
the "From" section of the message sent to the individual. Youth Manage has no
control over this sort of information dissemination.
Youth Manage makes every attempt possible to protect your data from unlawful
or invalid access, but we cannot be held responsible for any such use of your
personal data. Please see our terms of service for more
logged into the application. The use of this temporarily cookie is required to
make use of our service. In addition, you may optionally request that you be
automatically logged into our system by storing your username and/or password on
your system. When you enable this option, your username/password will also be
stored in a cookie on your local machine. This cookie is "permanent" until you
disable this feature. You should disable this option or purge cookies from your
system before you sell or give your computer to anyone else. Use of this
"permanent" cookie is not required to access the system.
System Administration Access
Youth Manage maintains databases, logs, and file records of various
information to provide this service to you. Access to this information is
restricted to Youth Manage personal and will not be given to any other entity
without your permission, except as required by law or legal order.
Youth Manage Relationship with Law Enforcement Agencies
Youth Manage will work with appropriate Law Enforcement Agencies
for any legal purposes required, including but not limited to, tracking down unlawful activity
and illegal use of Youth Manage.
This includes providing personal identifiable information,
access patterns, access locations, etc.
These legal requirements supersede any other statements in this or any other privacy/policy document provided by Youth Manage.
Youth Manage is owned and operated by Muskrat Software LLC, a Limited Liability Corporation
licensed in the State of Washington.
If you have any concerns or questions, you may contact our online customer support at http://support.youthmanage.com.
Written inquiries can be directed to Youth Manage, 2885 Sanford Ave SW #18614, Grandville, MI 49418. 855-MUSKRAT (855-687-5728). Please do not use this for customer support queries.
It is our intent to do everything in our powers to preserve the privacy of
your information according to this document, but we cannot be held responsible for mistakes or other problems
that may occur. We also can't be held responsible for how other people in your
unit use the information available to them.
If you have any concerns, please contact us here.